Home Nursing Care

In Brief

Home nursing care is healthcare provided in the patient's home. You must apply to the municipality for this service.

Description

Home nursing care provides medical care and support to individuals who are ill or have disabilities while living at home. The service may include wound care, personal hygiene assistance, and medication management.

Criteria

Your needs will determine whether you qualify for the service.

Price for the Service

The service is free of charge.

Related brochures, documents, maps and similar

• Hjelpetilbud i kommunen External link, opens in new window.
• Patient and interpreter. A brochure about interpretation in the health services External link, opens in new window.

Regulations

Laws

• Forvaltningsloven External link, opens in new window.
• Helsepersonelloven External link, opens in new window.
• Helse- og omsorgstjenesteloven External link, opens in new window.
• Pasient- og brukerrettighetsloven External link, opens in new window.

Regulations

• Forskrift om habilitering, rehabilitering og koordinator External link, opens in new window.
• Kvalitetsforskrift for pleie- og omsorgstjenestene External link, opens in new window.

Practical Information

Guidance - how to obtain or receive the service

You can contact the municipality for help in applying for home nursing care, or you may ask someone else to assist you if needed. If another person applies on your behalf, they must provide written authorization.

Attachments

YA written authorization must be attached if someone is applying on your behalf.

Case Processing

You will be notified when the municipality is processing your application, and you will have the opportunity to provide input. The municipality must gather all necessary information to make a decision, and you have the right to access the case documents. The decision will include the municipality’s reasoning, how the conclusion was reached, and who was involved in the process. You will receive the decision in writing.

Processing Time

The municipality must process the application as soon as possible. If a decision cannot be made within one month, you will receive written notification explaining the delay and an estimated timeframe for when the decision will be made.

Right to Appeal

If you are dissatisfied with the decision, you can appeal to the municipality within three weeks of receiving it. Explain what you disagree with and why you believe the decision should be changed. If you need guidance, you can contact the municipality. If the municipality upholds its decision, you can escalate your appeal to the County Health Supervision Authority. You can also file a complaint about the quality of the service. This complaint should be sent to the municipality or directly to the service provider. Additionally, you can appeal to the County Governor if you experience inadequate service delivery, incorrect or insufficient information, or breaches of confidentiality. If a serious incident occurs in connection with the service, you as a patient or relative can report it directly to the Norwegian Board of Health Supervision at +47 474 86 882.

2025 KF (Kommuneforlaget AS), Oslo, KF Tjenestekatalog.
Tjenestebeskrivelsene i KF Tjenestekatalog viser lovpålagte kommunale tjenester til innbyggere og næring. Beskrivelsene blir oppdatert fortløpende ved endringer i lover og sentrale forskrifter.
Tjenestebeskrivelsen er automatisk oppdatert 17.02.2025